We are an outpatient therapy center specializing in trauma and experiential treatment modalities. We invite you to explore our Frequently Asked Questions or contact us with any questions.

Is This the Right Level of Care for Me?

Our treatment is considered outpatient level of care, which is the lowest level of care in mental health treatment. Most of our clients attend weekly sessions of 90-minutes or less. We are a not a residential center, a hospital, or an inpatient program, and offer in-person and virtual therapy sessions.

Depending on your current needs and stability, you may need or benefit from a higher level of care than what we provide. Our intake coordinator will do a brief assessment, and our clinicians further assess level of care during an initial session.

Level of Care Overview: Examples (Some fall outside of these parameters.)

  • Inpatient: 24 Hour Care and Medical Supervision – Acute & Short-Term
  • Residential: Daily monitoring and structure in shared living space, most common stays are two-four weeks, but can be longer
  • PHP (Partial Hospitalization Program): 5-8 Hours a Day, 5 Days a Week
  • IOP (Intensive Outpatient): 2-3 Hours a Day, 3-4 Days a Week
  • Outpatient: 1-2 Hours a Week

Can I start outpatient therapy while in IOP?

  • We have seen good success rates in individuals who start trauma therapy while in IOP. IOP is group-oriented, whereas outpatient therapy focuses on individual therapy. Due to insurance regulations, insurance companies may not reimburse for two levels of care simultaneously, so we encourage you to reach out to your insurance provider if you are using out-of-network benefits.
How Much Are Your Services?

Individual therapy sessions often range from 50-90 minutes, given the specific treatment services and treatment goals, and sessions are charged by the hour. Our fees for a 50-minute or 90-minute session are specific to the clinician you are working with based on their level of licensure, education, and certification. Fee prices will be discussed during your free 10-15 minute phone consultation and all rates are shown on each clinician’s profile.

General Fee Structure

  • $200-250 doctorate-level and qualified supervisors (5+ years post-masters)
  • $185 licensed therapists (LPC, LCSW, LMFT)
  • $160-$165 therapists expected to be fully licensed within the next year and/or those with advanced certifications or specialized training
  • $140-$155 pre-license counselors and Licensed Social Workers (LSW)
  • $125 counselors-in-training (staff who have completed internship and practicum requirements but have another semester before receiving their masters degree)
  • $95 graduate interns (with large sliding scale when needed)
  • Couples & Family Therapy Rates increase by $15-$25/hour.

Group Therapy: Most frequently: $60-$85

Support Groups: Most are free

Personal Growth Workshops: Currently: $120-$375+

Holistic Services: $150/Hour

Continuing Education: Varies by Type, Duration, Facilitator, and CE Hours

Do You Take Insurance?

We are not in-network with any insurance companies. Our services are considered out-of-network or self-pay.

We can provide monthly Superbills to clients who are submitting to insurance for out-of-network reimbursement. Please note, our clinical interns are not able to provide Superbills for out-of-network reimbursement, and each plan has their own parameters for reimbursement. We encourage you to reach out to your insurance company to inquire if out-of-network psychotherapy services are reimbursed by your current plan, what percentage is reimbursed, how often, and requirements for the therapist. You can also check your out-of-network benefits using our Mentaya link.

Do You Offer Sliding Scale Options?

We offer a reduced rate and sliding scale options with our clinical interns. 53-minute therapy sessions never go higher than $95 and reduced rates can be explored during an intake call. At this time, we are unable to offer services for free or on a pro-bono basis.

The Phoenix Trauma Center’s mission is to provide quality services to our clients and high-quality education for professionals. We are invested in training the best experiential trauma therapists in the field. Our internship program allows us to fulfill both parts of our mission while also providing financially accessible services. Many of our inters come to the field with previous experience in a similar field, and take advanced trainings in EMDR, Psychodrama, and IFS during their internship.

Payment Accepted

Cash, check, credit card, debit card and HSA cards.

We have a very secure online medical record system which can safely and securely keep your credit card info on file so that it can be conveniently charged after your sessions. The system we use is called SimplePractice, which uses encryption and security equivalent or better than most banks and financial institutions. They have received HITRUST Certification for their security protocols which is the industry gold-standard.

Can You Prescribe Medication?

No. There is a difference between a therapist and psychiatrist. A psychiatrist is able to prescribe medicine. Our team is comprised of all therapists, not psychiatrists, and therefore cannot prescribe any type of medicine. We are happy to provide some referrals in your area if needed.

Where Are You Located?

The Phoenix Center is located at 524 N. Providence Road, Media, PA 19063. The office is directly across from Media Dental. If you are coming from Baltimore Pike, you will eventually turn left onto E 6th Street and make a left at the stop sign onto N. Edgemont Street; the Phoenix Center sign is located on the left, and you can park in the side lot. If you are coming from State Road, you will eventually veer right onto N. Edgemont Street, and our office will be immediately on the left after the stop sign.

Parking is free and we have two parking lots. You may enter through our front lobby or our side door if parking in the back. We ask clients to kindly wait in the waiting room until your therapist greets you for your session.

How Can I Become a Client and Start Therapy?

If you are ready to connect with a therapist, you can schedule a 15-minute intake call online: https://phoenixtraumacenter.clientsecure.me/ Our online scheduling system provides next day appointments, and is the fastest way to initiate the intake process. You can also review our Becoming A Client page for information on the intake process. You can also call us at 484-440-9416 to leave a message for our Manager of Community Relationships. We will return your call or email as soon as possible. Our online scheduling system provides next day appointments, and is the fastest way to initiate the intake process.

Our intake coordinator will provide you with information about our practice, listen to your concerns and preferences, assess for level of care, provide information about available therapists and clinical interns, take your contact information, and connect you with someone on our team. If our services are full or do not meet the level of care you seek, our intake coordinator will provide you with referrals in other practices.

Once you and our intake coordinator discern which of our therapists might be the best fit for you, we will have that therapist or intern reach out to you to introduce themselves, learn more about you and your therapy goals, discuss fees, and schedule your first session.

Where Can I Receive Telehealth/Virtual Therapy?

Most of our therapists are licensed in Pennsylvania and are bound by state licensing rules. They are only able to work with clients who are in Pennsylvania at the time of telehealth services. A few of our therapists do have licensure in other states, and can see clients virtually in Delaware, New Jersey, and District of Columbia. Our interns can see clients virtually in PA, NJ, and DE.

If you are traveling from out of state, we occasionally have availability to provide longer sessions over shorter periods of time, commonly referred to as “Intensives”. Some of our out-of-state clients will do several half or full-day sessions. We can also provide Trauma Recovery Coaching nation-wide.

Do You Offer Training?

Yes! We offer many in-house trainings and workshops designed for mental health professionals. Our Director, Dr. Scott Giacomucci, routinely provides training to other therapists and organizations, and offers Psychodrama Workshops at our Center six-seven times a year. We also offer workshops on IFS and Religious Trauma, and host Free Webinars twice a month on a variety of topics. Visit our Event Page for upcoming workshops or learn more about our Continuing Education Opportunities here.

Contact E-Mail: support@phoenixtraumacenter.com